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CDK GlobalCDK Global company logo
Auto Dealerships
Original Equipment Manufacturers
Independent Software Vendors
Heavy Truck
Recreation
Friction Points Study 2024
In our latest Friction Points study, we uncover where the industry has improved and what still creates friction for customers.
Explore More Details
End Sales Exhaustion for Your Customers
Front Office
Fix the Lack of Trust That's Hurting Profits
Fixed Operations
Target What's Holding Back Business Growth
Back Office
Guard Against Connection and Security Failure
Infrastructure
Thinking About Your Success
Make more informed decisions by learning from our experience
Explore Insights
Digital Retail
Customer Relationship Management
Finance & Insurance
Dealer Management System
Fixed Operations
IT Solutions
Intelligence
Unified Solution Portal
Dealership Xperience Platform
About Us
For 50 years, CDK Global has been empowering dealers with the tools and technology they need
Join CDK
As a global leader in the field, we're always looking for the best and brightest to keep us on track
Contacts
Mon-Fri, 7:00 a.m.-10:00 p.m. ET
866.668.5394
Billing Questions
[email protected]
Insights
Training
Media Center
Customer Stories
Support
Login
Login
Support
Creating
Connections That Move Automotive Retail
Trusted by nearly 15,000 dealer locations, CDK Global connects you to world-class dealership software solutions that work together to help you reach your potential.
Watch Video
How We Help
How We Help
Thinking About Your Success
[Image: The Pros and Cons of Involving Sales Staff in F and I.]
The Pros and Cons of Involving Sales Staff in F&I
We know how the traditional F&I sales process works and why customers sometimes shut down as a new round of...
4 Min Read
•
Apr 16
•
Saundi Crandall
[Image: Leverage A I for a More Efficient Front Office.]
Leverage AI for a More Efficient Front Office
Today, dealers echo one refrain in terms of their top strategy: Deliver a terrific customer experience. It’s become one of...
3 Min Read
•
Apr 9
•
Amber Good
[Image: Make Repairs Easier to Understand and Update, Update, Update. ]
Make Repairs Easier to Understand and Update, Update, Update
We’ve all been there: You take your car in for service and wait around for hours to hear next steps...
2 Min Read
•
Apr 4
•
Brooke Wilson
[Image: Robust Inventories Lift Buyer Attitudes]
Robust Inventories Lift Buyer Attitudes
In February, the tracking CDK does of new car buyers returned its most positive results to date with nearly nine...
3 Min Read
•
Apr 1
•
David Thomas
[Image: Dealership Sales Staffing Dips but Sales Don’t Have To. ]
Dealership Sales Staffing Dips but Sales Don’t Have To
The heady days of low inventory and high profit margins have eased into a more normal buyer’s market. As the...
3 Min Read
•
Mar 26
•
CDK Global
[Image: Effective Automotive Email Marketing Requires a CRM]
Effective Automotive Email Marketing Requires a CRM
Time and time again email proves to be an unsung hero in marketing. It’s flexible, cost-effective and boasts consistently high...
3 Min Read
•
Mar 25
•
CDK Global
[Image: EV Owners Speak Out in New Study]
EV Owners Speak Out in New Study
As car shoppers and dealers adjust to the electric vehicle phenomenon, they’re looking for answers to questions about the inevitable...
1 Min Read
•
Mar 20
•
CDK Global
[Image: What Does Gen Z Want in F and I products?]
What Does Gen Z Want in F&I Products?
Generation Z is coming of age and beginning to slide into the driver’s seat. While this generation follows those that...
3 Min Read
•
Mar 18
•
Jason Swiech
[Image: Amplify Your Dealership Technology to Add Profit, Not People.]
Amplify Your Dealership Technology to Add Profit, Not People
Faced with ongoing margin compression and changing customer expectations, auto dealers are working hard to find new ways to create...
3 Min Read
•
Mar 11
•
Jen Miller
[Image: Market Your Trained Technicians to Earn Service Business.]
Market Your Trained Technicians to Earn Service Business
Despite swirling economic head winds, fixed operations remains a bright spot for franchised dealers. It’s the steady stalwart relied upon...
3 Min Read
•
Mar 7
•
CDK Global
View All Insights
What We Offer
Dealership Xperience Platform
Transform how you sell and service cars and operate your business through our open, integrated and customer-focused platform.
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Digital Retail
From online to in store, deliver one seamless, consistent customer experience
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Customer Relationship Management (CRM)
Put your customers at the heart of your business and drive real growth.
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Finance & Insurance (F&I)
Never miss an opportunity to increase profits and customer satisfaction.
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Dealer Management System (DMS)
Streamline your dealership with the most powerful system in the industry.
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Fixed Operations
Make repairs more profitable and the customer experience more positive.
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Network & Communication Services
Make your IT work for you — not the other way around
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Intelligence
Harness the power of data insights and intelligence to fuel your business.
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Technology That's Engineered for the Way You Work
For 50 years, CDK Global has had just one purpose: to let dealers offer their customers the very best experience and grow their businesses. Our products are designed to let you focus on just one thing. Your customer.
Learn More About CDK Global
Help Shape What Happens Next
As a global leader in the field, we're looking for the best and brightest to join us as we move automotive retail forward.
Explore Careers
[Image: Office space]
Customer Stories
Traditions Chevrolet • East Bernard, TX
How Traditions Chevrolet Saw a 200% Jump in Productivity and Revenues
READ STORY
200%
Jump in Productivity and Revenues
Circle Automotive Group • Santa Ana, CA
How Circle Automotive Group Used CDK Drive To Manage Through Escalation And Increase Profits
READ STORY
100%
accessibility to critical information
View All Customer Stories
Media Center
CDK BRIDGES LONGSTANDING GAP BETWEEN OEM AND DEALER SHOPPING EXPERIENCES WITH AUTOMOTIVE COMMERCE COLLAB
Industry-leading technology provider launches initiative to disrupt automotive retail by creating seamless OEM-branded experiences through deeper software integrations with dealers
March 26, 2024
CDK DELIVERS INNOVATION ACROSS THE DEALERSHIP XPERIENCE PLATFORM AT NADA SHOW 2024
Retail technology leader CDK showcases enhanced workflows, new AI virtual assistant, and thought leadership to navigate continuous industry change
January 30, 2024
DRIVING INTO DANGER: CDK GLOBAL 2023 CYBERSECURITY REPORT REVEALS RISE IN AUTO DEALERSHIP CYBERATTACKS
Third Annual Report Reveals Urgent Call for Enhanced Cybersecurity Measures
October 23, 2023
View All News
Have Questions?
Please don't hesitate to contact us — we're always happy to hear from you.
Contact Us
Corporate
847.397.1700
Support
866.668.5394
Sales
833.620.2129
Hear What's New Before the Rest of the Industry
Sign Me Up!
Who We Serve
Auto Dealerships
Original Equipment Manufacturers
Independent Software Vendors
Heavy Truck
Recreation
How We Help
End Sales Exhaustion for Your Customers
Fix the Lack of Trust That's Hurting Profits
Target What's Holding Back Business Growth
Guard Against Connection and Security Failure
What We Offer
Digital Retail
Customer Relationship Management
Finance & Insurance
Dealer Management System
Fixed Operations
IT Solutions
Dealership Xperience Platform
Intelligence
Fortellis
CVR
AVRS
Who We Are
About Us
Join CDK
Resources
Insights
Training
Media Center
Customer Stories
Support
Login
Contact Us
Privacy Policy
Cookie Statement
CDK Policies
User Agreement
© 2024 CDK Global LLC / CDK Global is a registered trademark of CDK Global LLC.
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